Industries
NEMT Software for Non-Emergency Medical Transport
Signatures, GPS stamps, and audit-ready trip logs on every run.
NEMT providers live and die on documentation — a missing signature is a denied claim. PRIME captures pickup and drop-off signatures, GPS timestamps, and photo proof automatically in the driver app, so your trip records are complete before the paperwork goes out.
Proof at every pickup and drop-off
Timestamps on every trip event
Per-trip fees — flat subscription pricing
How PRIME Fits
Core capabilities available on every plan — no add-ons required.
Signature Capture
Driver app collects recipient signatures at pickup and drop-off, stored against the trip record automatically.
GPS-Stamped Trip Logs
Every pickup, drop-off, and route event is timestamped with location — the trail your billing depends on.
Recurring Trip Scheduling
Standing orders for dialysis, therapy, and clinic runs — schedule once, dispatch daily.
Driver App
Drivers see their day's trips, member notes, and one-tap status updates — no paperwork in the vehicle.
Vehicle & Driver Records
Inspection schedules, document expiry reminders, and driver time-clock in the same system as dispatch.
Client Invoicing
Invoice facilities and accounts directly from completed trips — your rates, your terms.
Built for Fleets Like Yours
Common ways operators in this industry run PRIME day to day.
Dialysis & recurring appointments
Weekly standing trips auto-dispatch to your regular drivers with the member's pickup notes attached.
Hospital discharge & facility runs
On-demand trips with signed proof on both ends — a clean record per patient, per day.
Wheelchair & stretcher transport
Vehicle types and trip notes route the right vehicle to the right member.
Broker-contracted trips
Signed pickup/drop-off proof and GPS timestamps give you the documentation your contracted trips require.
Frequently Asked Questions
Is PRIME a broker or does it send us trips?
No. PRIME is software for your fleet — your contracts, your members, your drivers. We don't arrange transportation, assign trips, or take a percentage of your claims.
How do signatures and trip logs work?
The driver app captures a signature, photo, and GPS timestamp at each stop. It's attached to the trip record and retained so you can produce it for billing audits.
Can it handle recurring weekly schedules?
Yes — standing appointments can be scheduled once and dispatched to your drivers on repeat.
What does it cost?
Flat per-vehicle subscription with a free tier — no per-trip fees, no percentage of your billing.
General information, not legal or regulatory advice. PRIME is software that helps you stay organized for requirements — verify what applies to your fleet with your state or agency.
Your fleet, your drivers — our software.
Flat per-vehicle pricing, a free tier to start, and no per-booking fees. PRIME is software for your operation — you stay the carrier of record.