Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

At PRIME, we collect information to provide better transportation services. This includes:

  • Personal information (name, email, phone number)
  • Location data for real-time tracking
  • Payment information for transactions
  • Vehicle and driver information
  • Usage data and analytics

How We Use Your Information

We use your information to:

  • Provide transportation services
  • Process payments and manage bookings
  • Track vehicles in real-time
  • Communicate service updates
  • Improve our services
  • Ensure safety and security

Data Protection

We implement industry-standard security measures to protect your data:

  • SSL encryption for all data transmissions
  • Secure authentication systems
  • Regular security audits
  • Limited access to personal information
  • Compliance with data protection regulations

Location Data

Our services require location tracking for:

  • Real-time vehicle tracking
  • Route optimization
  • ETA calculations
  • Safety monitoring

Location data is encrypted and only used for service delivery purposes.

Third-Party Services

We integrate with third-party services including:

  • Google Maps for navigation and routing
  • Payment processors for transactions
  • Email services for notifications
  • Analytics services for performance monitoring

Your Rights

You have right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt-out of marketing communications
  • Request data portability

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage
  • Provide personalized experiences
  • Ensure security

Contact Us

For privacy-related questions or concerns, contact us at:

Email: privacy@primetransit.com
Support: Visit our support center

Policy Updates

We may update this privacy policy periodically. Changes will be posted on this page and effective immediately upon posting.

Last updated: 1/9/2026