Terms and Conditions

PRIME provides transportation and logistics services including:

• Vehicle booking and scheduling
• Real-time vehicle tracking
• Route optimization
• Driver management
• Payment processing
• Fleet management solutions

As a user of PRIME, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use services for legitimate business purposes
• Comply with all applicable laws and regulations
• Not interfere with service operations
• Respect other users and drivers

Drivers using PRIME must:

• Possess valid driver's license and required certifications
• Maintain proper vehicle insurance
• Follow all traffic laws and safety regulations
• Provide professional service to customers
• Maintain vehicle in safe operating condition
• Use the platform's tracking systems during service

Payment for services is subject to the following terms:

• Prices are as quoted at the time of booking
• Payment is required before or at the time of service
• Additional charges may apply for extra services
• Cancellation fees may apply based on timing
• Refunds are handled according to our refund policy

Booking terms include:

• Bookings are subject to vehicle availability
• Cancellations must be made through the platform
• Cancellation fees may apply:
• • More than 24 hours: No fee
• • 12-24 hours: 25% fee
• • Less than 12 hours: 50% fee
• • No-show: 100% fee

Regarding liability:

• PRIME acts as a service intermediary
• Drivers maintain their own liability insurance
• PRIME is not responsible for personal belongings
• We are not liable for delays due to traffic or weather
• Users should verify their own insurance coverage

You may not use PRIME for:

• Transportation of illegal goods or substances
• Any unlawful activities
• Harassment or discrimination
• False bookings or fraudulent activities
• Competing with PRIME services
• Spam or unsolicited communications

Disputes will be handled as follows:

• First, contact our support team
• We will attempt to resolve issues within 30 days
• Unresolved disputes may be subject to arbitration
• Governing law: [Your State/Country]