Your trust and data security are our top priorities. Learn about our comprehensive security measures.
Last updated: March 8, 2024
At PRIME, security is not just a feature—it's the foundation of everything we do. We employ industry-leading security practices, regular audits, and continuous monitoring to protect your data and ensure the integrity of our platform. Our security program is designed to meet and exceed industry standards including SOC 2, GDPR, and HIPAA compliance where applicable.
End-to-end encryption for data at rest and in transit, with advanced key management systems.
Role-based access control, multi-factor authentication, and principle of least privilege.
Continuous security monitoring, automated threat detection, and rapid incident response.
Secure cloud infrastructure with redundancy, automated backups, and disaster recovery.
Regular audits, certifications, and adherence to industry standards and regulations.
Comprehensive security training, background checks, and secure development practices.
Security, availability, and confidentiality controls
European data protection regulation compliance
Information security management systems
Payment card industry security standards
Healthcare data protection compliance
Cloud security alliance security framework
Within 72 hours of becoming aware of the breach
Without unreasonable delay, but no later than 45 days
As soon as possible after discovery and assessment
If you discover a security vulnerability or suspect unauthorized access to your account, please contact our security team immediately.
1-800-PRIME-SEC (24/7)
security@primetransit.com
Available for secure communications
We run a responsible disclosure program. If you find a security vulnerability, we appreciate your help in keeping our platform secure.
We believe in transparency regarding our security practices and incidents. We regularly publish security updates, threat intelligence, and post-incident reports to keep our community informed.
