Prime Transit Driver Notifications (SMS)

This page describes the SMS program used for Prime Transit drivers, including consent, message types, and opt-out instructions.

Program name

Prime Transit Driver Notifications

Sender

PRIME Transit / PrimeTransit (Prime Transit, Inc.)

Message types

Delivery job offers and assignments
Pickup / dropoff details and scheduling updates
Delivery status notifications and tracking links
Account and security alerts (including one-time passcodes)

We do not send marketing or promotional SMS for this program.

Message frequency

Message frequency varies based on delivery activity (for example, multiple messages per delivery).

How drivers opt in (consent)

Drivers opt in within the Prime Transit mobile app during onboarding by entering their mobile phone number and tapping Send Code / Verify Phone. The app discloses that drivers consent to receive SMS for driver notifications and account/security alerts.

Opt-out (stop) instructions

Reply STOP to unsubscribe. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPTOUT.

Reply START to resubscribe.

Help

Reply HELP or INFO for help.

Rates

Message and data rates may apply.

Support

Email: support@primetransit.com