Industries
Medical Courier & Lab Logistics Software
Every handoff documented — photo, signature, timestamp.
Labs, pharmacies, and hospitals don't just want delivery — they want a documented chain of custody. PRIME captures signatures, photos, and GPS-stamped timestamps at every handoff and attaches them to the job, so every specimen run closes with a complete record.
Documented handoff at every stop
Timestamped custody trail per job
Scheduled routes for daily lab runs
How PRIME Fits
Core capabilities available on every plan — no add-ons required.
Proof of Delivery
Photo, recipient signature, and timestamp captured in the driver app at each handoff.
Chain-of-Custody Records
Every trip event is GPS-stamped and stored with the job — a clean audit trail per delivery.
Scheduled Lab Routes
Daily standing routes for clinic pickups, stat runs, and supply distribution.
Live Tracking Links
Labs and facilities watch the courier approach instead of calling dispatch.
Driver App
Stop lists, handling notes, and one-tap status updates on the driver's phone.
Account Invoicing
Invoice labs and facilities per route or per contract directly from completed jobs.
Built for Fleets Like Yours
Common ways operators in this industry run PRIME day to day.
Lab specimen routes
Scheduled pickups across clinics with signed custody records on every handoff.
Pharmacy & Rx delivery
Signature-required deliveries with photo proof at the door.
Medical supply distribution
Repeat facility accounts with per-account delivery history for invoicing.
Stat & on-demand runs
Dispatch the nearest driver instantly when a facility calls.
Frequently Asked Questions
Does PRIME handle regulated medical transport?
PRIME is the software layer — signatures, timestamps, photos, and trip records that your own compliance program and procedures build on. The transport itself is run by your certified couriers.
How is chain of custody recorded?
Every pickup and delivery captures a photo, recipient signature, and GPS timestamp in the driver app, stored against the job.
Can I run standing daily routes?
Yes — recurring schedules dispatch automatically each day to your regular drivers.
What does it cost?
Flat per-vehicle subscription — no per-delivery fees or percentage of your contracts.
General information, not legal or regulatory advice. PRIME is software that helps you stay organized for requirements — verify what applies to your fleet with your state or agency.
Your fleet, your drivers — our software.
Flat per-vehicle pricing, a free tier to start, and no per-booking fees. PRIME is software for your operation — you stay the carrier of record.